Our Story

Built by trades people, for trades people

Pinebase was born from frustration. Our founders ran field service businesses and couldn't find software that actually understood their needs. So they built one.

From the job site to the software world

In 2023, our CEO Alex Thompson was running a successful HVAC business. But he was spending more time wrestling with spreadsheets, juggling phone calls, and chasing down paperwork than actually serving customers.

He tried every field service management tool on the market. They were either too expensive, too complicated, or clearly built by people who had never stepped foot on a job site.

That's when he partnered with Jordan Lee, a software engineer who was equally frustrated watching his family's plumbing business struggle with the same issues.

Together, they built Pinebase—the tool they wished existed. Simple enough to use from a truck, powerful enough to run a growing business.

Pinebase

Our values

The principles that guide everything we do.

Mission-Driven

We're on a mission to help trades professionals spend less time on admin and more time doing what they love.

Customer First

Every feature we build starts with a real problem faced by real field service businesses.

Simple & Powerful

We believe powerful software doesn't have to be complicated. Simple is better.

Built Together

Our customers aren't just users—they're partners who shape our product roadmap.

2024

Founded

10+

Team Members

2,000+

Businesses Served

50K+

Jobs Managed

Meet the team

The people behind Pinebase.

AT

Alex Thompson

CEO & Co-founder

Former HVAC business owner with 15 years in the trades industry.

JL

Jordan Lee

CTO & Co-founder

Ex-Google engineer passionate about building tools that matter.

SR

Sam Rivera

Head of Product

Product leader focused on creating intuitive user experiences.

CM

Casey Morgan

Head of Customer Success

Dedicated to helping every customer succeed with Pinebase.

Ready to transform your business?

Join thousands of trades professionals who trust Pinebase to run their business.